I had the chance to sit with some very switched on and influential telecoms executives twice this week. While the first was a shin-dig for the most widely respected telecoms awards ceremony in the Middle East, CommsMEA, the other was a tea and dinner with a number of senior people from Saudi Arabia.
I love to sit down for a tea or a coffee. You hear more over a cup of warm water and a tea bag than you will ever do in an all-day meeting. The one thing that the executives were discussed was a content portal. One in particular was fed up. He told me, Blackberry and Google move too slow. All Google wants to do is sell Adwords rather than provide our country and region with a portal to sell applications.
Let me tell you a bit about apps, in case you didn’t know. Those programs that you can download to your smartphone are big business. The global leader by a mile, Apple has sold or given to iPhone owners 18 billion apps through its online store. Apple today offers over half a million apps to customers worldwide. Well, anywhere apart from the Middle East that is.
The problem for most of us consumers in this region is that we cannot pay for content online for our smartphones. Why? Because our credit and debit cards aren’t accepted by these online gateways. While consumers with a US or Europe-based credit card and address can choose from millions of songs, apps, and videos, those less fortunate souls in nearly all of the Gulf can only access free-to-download programs (the one exception is the UAE where Apple launched an online content store for local credit and debit card holders in August of this year).
What annoys telcos so much is that they’ve deployed state-of-the-art data networks based on LTE technology. In other words, they’re ready and waiting to see consumers download hundred of megabytes of data a day. Data is the next big cash cow for mobile carriers in the Middle East. So it’s annoying to see yourself all ready to go out and having no ride to get there.
But while Apple rules the roost when it comes to content, where’s Google and Blackberry? Everyone I know in this region has a Blackberry device, and yet the only application people seem to use is Blackberry Messenger or BBM for short. Similarly, Google’s Android mobile phone operating system is winning fans from across the region. So why aren’t they willing to beat Apple at its own game and roll out content stores for the region?
It’s getting to the point of desperation when operators have to develop their own online content and app store. But if that’s what it’ll take to get Google, Apple and Blackberry moving then so be it. Similarly, the more apps we shift in this region, the more content we’re actually going to get in Arabic (there’s always been a issue in the Middle East with the lack of Arabic-language applications for smartphones). The more content we have in Arabic, the more apps the operators and content owners will sell. It’s simple logic, and it’ll make lots of money. So what are you waiting for Google, Blackberry, and Apple. Where’s the Arabic content.
The only thing I’d like to know is whatever happened to Microsoft?
PS Claire good to see you at the CommsMEA event. Did you ever hire that comms director?